Privacy Policy

1. Introduction

opZynic ("we," "our," or "us") operates the opZynic AI chatbot platform for real estate businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

When you register for our services, contact us, or interact with our chatbot, we may collect:

• Name, email address, and phone number
• Company or project name
• Property preferences and inquiry details shared via the chatbot
• Payment and billing information

Automatically Collected Information

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited, time spent, and interaction patterns
• Chat conversations with the AI chatbot

3. How We Use Your Information

• To provide and maintain our chatbot services
• To process lead data and deliver it to our clients (real estate businesses)
• To improve our AI models and chatbot responses
• To send service-related communications
• To analyze usage patterns and optimize performance
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Our Clients: If you interact with a chatbot deployed by a real estate business, the lead data (name, phone, email, conversation) is shared with that business.
• Service Providers: Third-party services that help us operate (hosting, analytics, payment processing).
• Legal Requirements: When required by law, court order, or governmental regulations.

We do not sell your personal data to third parties for advertising purposes.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Chat conversation data is retained for up to 12 months unless our client requests longer retention.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your data
• Withdraw consent at any time

To exercise these rights, contact us at opzynic@gmail.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: